Change "From" name and email for non-admin users

Question

Question that may end up being a feature request: 
 
I want to be able to change the default From name and email address to the company name so we don't accidentally send out emails under our own names. As an admin, I was able to do this for myself - but that only affects emails that I set up. 
 
Is there a way for a non-admin Marketing User or Standard User to set the default From name and address to something else, or a way for an admin to do it for them?

PhillipWi1 · Accepted Answer

Hi Ben

Nope, that isn't functionality you can control on a person-by-person basis.

However, there is a way to do something similar: you could use a token for these values. If your top-level folder set defaults for these tokens, then you could overwrite them as necessary.

If each user worked in a particular folder, then they could override these tokens automatically since their programs would inherit the default values from their folder. However, if you all work in all folders then each person would need to overwrite those values each time they cloned a program. But at least in these cases the default (if they forgot) would be the company name and email that are defaulted by the top-level folder.

EllenSchwier · Answer

Hi Ben,

When you create a new email asset, it will use the from name and email address of the user who created it. However, one possible solution is to create example programs that your users can clone for future use. These example programs could include emails set up with all your preferences (or including the tokens mentioned by Philip). As an admin, you maintain the examples and your marketing users have less work every time they make a new asset/program.

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