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dlevy-2
Level 1
Aug 3, 2020 3:58 PM UTC
Solved

Changes on deployed email

Hi,

If you change the content on an email that already deployed, and approved it again with the update, will this display for people who received the email but haven't open it yet? Thanks!

Regards,

David Levy

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Darshil_Shah1
Darshil_Shah1Accepted solution
Community Manager
Aug 3, 2020 4:18 PM UTC

The email content will be created at email sent time, not email open time. After that, what's in the recipient mail box, cannot be changed. The only content you can change is image, but not the URL as that is the part of  email content already being sent and present in the recipient's mail box, but you have to be careful with this that not all browser/security setting allow the downloading of images b default when the user opens the email, so reception for the new content (images) would be limited to the people enabling images.

 

 

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Darshil_Shah1
Darshil_Shah1Accepted solution
Community Manager
Aug 3, 2020 4:18 PM UTC

The email content will be created at email sent time, not email open time. After that, what's in the recipient mail box, cannot be changed. The only content you can change is image, but not the URL as that is the part of  email content already being sent and present in the recipient's mail box, but you have to be careful with this that not all browser/security setting allow the downloading of images b default when the user opens the email, so reception for the new content (images) would be limited to the people enabling images.

 

 

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