Changing first cast date on active nurture stream | Community
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A
Anonymous
October 28, 2015
Question

Changing first cast date on active nurture stream

  • October 28, 2015
  • 2 replies
  • 3099 views

I'd like to change the send time for future emails in an active nurture stream.

When I open up the dialog box to switch the time, it requires that i change the time of the "first cast" to a current date.


If i change that date to today, will that affect the members that have already gone through 2 out of 3 of the emails in that stream?

Thanks!
Leila

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2 replies

Grégoire_Miche2
Grégoire_Miche2
New Participant
October 28, 2015

Hi Leila,

Yes it will : it will create a cast for today, meaning that if a lead has already received 2 emails, he/she will receive the 3rd one today.

The recommendation here is to set the new start date as close as possible to what would have been the next cast anyway.

-Greg

A
Anonymous
October 29, 2015

Thank you for the response. I appreciate it!

A
Anonymous
October 28, 2015

I've never done this myself before. However, I don't think it should. Typically it decides who get's the email based on who was sent the email previously. If you aren't changing the name of the email I would think that the date/send time should not affect this concern.

A
Anonymous
October 29, 2015

Thanks for the help, Kelley!

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