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A
Anonymous
June 19, 2017
Solved

changing to the new organisation

  • June 19, 2017
  • 4 replies
  • 3095 views

Hi,

I Wanted to know if there is a way to migrate your profile once you change the organization or may be try to change the community email address from official to personal email address, so that i never loose my community points and work i did in the community.

Thanks in advance

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Best answer by

Hi Ranvijay Singh​

I was able to do it.  Scott Wilder​ helped me to get my points transferred.

4 replies

Janet_Dulsky
Janet_Dulsky
Employee
June 19, 2017

Ranvijay Singh​, @Chris Johnston​ is correct. Jive made changes to the platform so it no longer supports our form. We are figuring out the best way to reinstate the form. In the meantime, please send me your current Community email and the one to which you would like all your points, badges, etc. moved and I will have my Support team take care of it.

Thank you, Janet

A
Anonymous
June 23, 2017

Hi Janet@...can you help me as well? Need to migrate old profile to this new one.

Janet_Dulsky
Janet_Dulsky
Employee
July 5, 2017

Diane LoBiondo​, please send your old email and your new email to jdulsky@marketo.com and I will take care of it.

Thank you.

Janet

ChristinaZuniga
ChristinaZuniga
New Participant
June 19, 2017

I opened a support ticket and they pointed me to the right person. It was a pain though.

Chris_Johnston
Chris_Johnston
New Participant
June 19, 2017

Changed Jobs?

The Form used to live there but it looks broken. @Janet Dulsky can help if you send her the old and new emails.

A
Anonymous
Accepted solution
June 19, 2017

Hi Ranvijay Singh​

I was able to do it.  Scott Wilder​ helped me to get my points transferred.

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