Choose a non-local email in email programs? | Community
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New Participant
October 24, 2023
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Choose a non-local email in email programs?

  • October 24, 2023
  • 1 reply
  • 1376 views

We have a pain point of not being able to choose any email when using email programs, which can only send local emails. https://experienceleague.adobe.com/docs/marketo/using/product-docs/email-marketing/email-programs/email-program-actions/choose-an-existing-email.html?lang=en

 

 

Default programs can send any email in Marketo which is what we want to do for email programs. I can see at least one thread about this from 2015 https://nation.marketo.com/t5/product-discussions/email-program-choose-non-local-emails/m-p/35792#M8065 but no follow up that I can see. 

 

Any news?

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Best answer by Darshil_Shah1

I think it's just the way the Email programs are designed and built. As of now and until this changes (which I don't think will anytime soon), you would have to use a smart campaign if you aren't willing to clone/create the email as a local asset in the Email program.

1 reply

Darshil_Shah1
Darshil_Shah1Accepted solution
Community Manager
October 25, 2023

I think it's just the way the Email programs are designed and built. As of now and until this changes (which I don't think will anytime soon), you would have to use a smart campaign if you aren't willing to clone/create the email as a local asset in the Email program.

New Participant
October 25, 2023

Thank you, I thought that was the case but figured I'd check!

Darshil_Shah1
Community Manager
October 25, 2023

You're very welcome, @kevintruong-2! 🙂