Clicks Link on Web Page Trigger Returning Errors | Community
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Shayla_Wentz
Shayla_Wentz
New Participant
July 15, 2015
Question

Clicks Link on Web Page Trigger Returning Errors

  • July 15, 2015
  • 1 reply
  • 2690 views

Hello,

Recently we launched a new website and I am now trying to update our lead scoring programs. When I try to update the "Clicks Link on Web Page" trigger in any Smart List it shows as an error in the Smart List and doesn't accept/recognize the links I have listed. The Marketo Munchkin code is inserted correctly on our website and is functioning properly so why am I getting this error/how can I resolve it?

Thanks!

Shayla

1 reply

Jenn_DiMaria2
Jenn_DiMaria2
New Participant
July 15, 2015

Do you have an example of one of the links you're trying to input?

Also, just in case it's worth mentioning, the "Clicks Link on Web Page" trigger doesn't use in front of the URL.

Shayla_Wentz
Shayla_WentzAuthor
New Participant
July 16, 2015

Hi Jennifer,

Thanks for your reply. Here is a link example: www.key.net/-/media/files/white%20papers/wp_conveyor%20for%20food%20product_pdf.pdf

This has only been occurring since the launch of our new site and wasn't an issue with this trigger before.

Thanks,

Shayla

Jenn_DiMaria2
Jenn_DiMaria2
New Participant
July 16, 2015

It may have something to do with the spaces that are rendering as %20 in the URL. Have you tried starting to type them each individually into the "Link Name Is" field to see how they might be rendering?

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