Clipped unsubscribe link in long emails in Gmail? | Community
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Julie_Gederos
Julie_Gederos
New Participant
June 18, 2019
Question

Clipped unsubscribe link in long emails in Gmail?

  • June 18, 2019
  • 3 replies
  • 5048 views

Has anyone had experience with long emails getting clipped just before the unsubscribe link in Gmail? We don't have this issue in Outlook or other email clients. Please see the screenshot of the clipped image and the unclipped image. Thanks!

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3 replies

Brandon_Best
Brandon_Best
New Participant
January 7, 2021

Happens to us all the time. We have an issue with Marketo's text editor adding in HTML line breaks and spacing so the HTML looks pretty for our development team. The issue: this bloats the size of the email by 50%.

 

Would love a feature that removes white space and line breaks at send time.

 

https://nation.marketo.com/t5/Ideas/Remove-HTML-Line-Breaks-and-Whitespace-before-Sending/idi-p/308159#M19865

SanfordWhiteman
SanfordWhiteman
New Participant
June 18, 2019

Can you remove the attachments and paste the images inline (in the editor)? Not everyone can view attachments, so they become v. confusing.

M
Mark_Price
New Participant
June 18, 2019

It seems like your message is just over Gmail's limit of:  ~100-102KB so it is truncating the code  

You could:

- Move the unsubscribe link so that something else is then getting cut-off (kinda hacky)

- Reduce code size 

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