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Mark_McGriff
Mark_McGriff
New Participant
March 22, 2021
Solved

Cloning emails does not recognize program

  • March 22, 2021
  • 3 replies
  • 2407 views

Good Morning,

 

When I try to clone an email this morning, it will not recognize the program I want to clone too. 

 

 

Any one else experience this? 

 

thanks, Mark

 

 

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Best answer by Amy_Goldfine

Please submit a support ticket when you run into a bug. The only way Marketo can know of bugs is if enough people experience the same issue.

3 replies

Amy_Goldfine
Amy_GoldfineAccepted solution
New Participant
March 24, 2021

Please submit a support ticket when you run into a bug. The only way Marketo can know of bugs is if enough people experience the same issue.

Amy GoldfineMarketo Champion & Adobe Community Advisor
R
Ryan6
New Participant
March 22, 2021

I am experiencing the same issue!

cslauson
cslauson
New Participant
March 22, 2021

Yes, I'm seeing the same issue. Not sure how to fix it.

Mark_McGriff
Mark_McGriffAuthor
New Participant
March 22, 2021

Thanks cslauson,

Perhaps it's a Marketo bug. I've submitted a support ticket to Marketo. Let's hope we hear something soon.

 

As a workaround I'm cloning to a program that does come up in the dropdown and then "moving" the email to the correct program. It's not great, but it works.

 

M~

 

 

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