Hi team,
We have just set our communication limits for clients to receive 1 email per day 5 per week.
What happens if we send 2 emails to the same person per day? Will Marketo send an email the following day? How can we ensure that our clients receive important emails? Is there a way to track it?
Whats the best practice here? What do you do?
Many thanks
Olya
Communication Limits, when in effect, never roll over emails to another day — they only suppress them.
Marking emails as Operational means they won’t count toward CLs.
You can learn a lot more from Amy’s great post:
(The title is a misnomer, you really do want to know all of this stuff and the post isn’t that long by my standards!)
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