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New Participant
August 6, 2024
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Communication limits

  • August 6, 2024
  • 1 reply
  • 1257 views

Hi - Quick question on communication limits. I've looked through the documentation and haven't been able to find this answer. Do the communication limits go by which email sends first or which is scheduled first? I am assuming it is who scheduled first, but just want to confirm.

Best answer by SanfordWhiteman

Which is sent first.

It wouldn't make sense to go by schedule, because then someone wouldn't get an email even if they're later removed from the scheduled send. (Not to mention that whether you qualify for a send cannot be known for sure in advance anyway!)

1 reply

SanfordWhiteman
SanfordWhitemanAccepted solution
New Participant
August 6, 2024

Which is sent first.

It wouldn't make sense to go by schedule, because then someone wouldn't get an email even if they're later removed from the scheduled send. (Not to mention that whether you qualify for a send cannot be known for sure in advance anyway!)

New Participant
August 6, 2024

Thanks for your response. Super helpful