Communication limits set to 0 for 1 day | Community
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H
HarvinderKaur
New Participant
December 31, 2020
Solved

Communication limits set to 0 for 1 day

  • December 31, 2020
  • 2 replies
  • 2431 views

Hi,

I was looking out for an option to cease all email communications from Marketo for a day (eg- On a global holiday) and then restoring the communication limits to normal again,  by setting the communication limits to "0" per day and then going back after a day and changing it to my regular limits.

I am assuming it will stop all my emails going out for that particular day ,when my communication limit is set to "0".

 

Has any one tried it before, does it has any underline impact?

 

Thanks,

Harvinder Kaur

 

 

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Best answer by AbhinavSa2

Hi,

As per my knowledge you cannot set communication limit to 0 in Marketo as minimum value required is 1.

Just make sure not to run any batch campaign, email program and nurture program if you don't want to send any email for one day. 

2 replies

Amy_Goldfine
Amy_Goldfine
New Participant
January 6, 2021

I would do a couple things:

 

- Make sure you don't have any batch emails scheduled that day

- Turn off your Engagement nurtures on the bank holiday and turn them back on the next day

- Hmm...trying to think how this would work if you have any drip emails that are not Engagement program

Amy GoldfineMarketo Champion & Adobe Community Advisor
H
HarvinderKaurAuthor
New Participant
January 8, 2021

Thanks Abhinav and Amy.

We had hundreds of campaigns scheduled for different categories : Batch/Engagement/Drip/Trigger. Stopping them manually one by one and then scheduling them again is bit tedious. So thought of a main switch that can help do it.

Seems like Marketo currently doesn't have that feature. 😞

A
AbhinavSa2Accepted solution
Employee
December 31, 2020

Hi,

As per my knowledge you cannot set communication limit to 0 in Marketo as minimum value required is 1.

Just make sure not to run any batch campaign, email program and nurture program if you don't want to send any email for one day. 

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