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H
Hoppers13
New Participant
August 1, 2022
Question

conditional Token without velocity scripting

  • August 1, 2022
  • 2 replies
  • 1218 views

hi all,I

 want to do an appointment changed email, but i cant workout how to configure the token, if it requires a zoom link.

 

obviously we want the zoom link to display if its a video appointment, but otherwise we don't want the token to display, how do we do this please?
bare in mind we'll also be using a snippet icon as a bullet alongside this token.

cheers in advance.

Okay so we're just going to use a separate email for the video call apts, this feels like the easiest way with scripting dev.

 

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    2 replies

    SanfordWhiteman
    SanfordWhiteman
    New Participant
    August 1, 2022

    To Darshil’s point, you can’t suppress content around a token without Velocity.

     

    With Velocity, you can use complex logic to determine whether a value should be output as well as whether its surrounding content (TD, TR, etc.) is output.

     

    Without Velocity, you can output fallback content if a field is empty ({{lead.Some Field:default=(no link available)}}. But that’s all.

     

    Darshil_Shah1
    Darshil_Shah1
    Community Manager
    August 1, 2022

    How do you know if it's a video appointment? If this is via a field on the standard/custom/synced SFDC objects, this could be easily done using a small conditional #if else velocity script.

     

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