Content Ai Doesn't Show if Browser has Tracking Disabled

Forum|Forum|8 years ago
March 28, 2018
1 reply
4661 views

I'm implementing Content Ai on my website via the Rich Media format, and we've realized that for the obvious reasons, the rich media predictive content will not show if a browser is set to "do not track."

Curious if anyone else with Content Ai has come up with any solutions/backups/defaults for when the RTP Javascript won't show because tracking is disabled?

Thanks!

Marketo

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Best answer by SanfordWhiteman

Check for the global rtpRCMD variable when the document is ready:

if (!window.rtpRCMD) {
  // rtp failed to load, do something else
}

SanfordWhiteman

New Participant

Content AI is based on tracking. You can't contradict the end user's desire to not be tracked... it's unethical and possibly illegal.

It's the same as if someone has an anti-tracking plugin that lists Marketo (Munchkin) and you try to game your way around that.

Nikki_AurelioAuthor

New Participant

Yes, I understand/agree why it works that way if the user doesn't want to be tracked.

My question is what people do on their website when the content ai rich media isn't displaying because of that, i.e. not having a blank space on the page.

J

JDNelson1

Community Manager

I've thought about injecting the contentAI code using RTP for people who know and otherwise defaulting to static code from our developers... haven't actually attempted it, and I'm not even sure it would work that way -- but ultimately if people turn it off, then they don't get to see it and it's their loss. I may be alone in thinking that, but this world can't accommodate everyone's wishes to remain anonymous without some sacrifices.

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