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Anna_Blanchet1
New Participant
November 28, 2023
Solved

Cookie Consent and Embedded Marketo Forms

  • November 28, 2023
  • 1 reply
  • 2811 views

If a web visitor rejects all cookies, the embedded Marketo forms do not load on my company's website. We use a third party cookie consent vendor. Is there a way to distinguish between the munchkin code that is used to track web activity and the code used to display embedded forms? Ideally, we would be able to classify the form code as strictly necessary so the form would function while still respecting if a visitor chose to turn off tracking cookies. I'm not super technical but need to provide direction on how we can isolate the two. Any help would be appreciated.

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Best answer by SanfordWhiteman

Marketo forms don’t depend on cookies being enabled in any way.

 

The Munchkin embed code (copied from the Munchkin section of Admin) and Form embed code (different for each form, copied from the form details page) are completely different.

 

If your setup is classifying the form embed at all, that’s a mistake — there’s no reason to make the form embed conditional.

1 reply

SanfordWhiteman
SanfordWhitemanAccepted solution
New Participant
November 28, 2023

Marketo forms don’t depend on cookies being enabled in any way.

 

The Munchkin embed code (copied from the Munchkin section of Admin) and Form embed code (different for each form, copied from the form details page) are completely different.

 

If your setup is classifying the form embed at all, that’s a mistake — there’s no reason to make the form embed conditional.

Anna_Blanchet1
New Participant
December 4, 2023

Thanks Sanford. The settings in the cookie consent were labeling all code from Marketo the same. We were able to update the categorization of each code separately, so crisis averted.