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New Participant
November 24, 2020
Question

CRM User with name; not found

  • November 24, 2020
  • 1 reply
  • 1462 views

I have encountered an error that where the Lead is unable to sync to our CRM (Salesforce) because the user cannot be found.  

 

exceptionMessage: CRM user with name ' {Sales User Name' not found

fault: Sync Lead to SFDC caught exception

Source: Marketo Flow Action

 

Has anyone received this error and resolved it?

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1 reply

SanfordWhiteman
New Participant
November 24, 2020

Please show a screenshot of the Sync Lead to SFDC step.

New Participant
October 11, 2022

I am facing same issue..

Here is the screenshot:

 

Thanks in advance! 

 

Chandan Singh