Custom object not showing under link object drop down | Community
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A
Anonymous
September 15, 2017
Solved

Custom object not showing under link object drop down

  • September 15, 2017
  • 2 replies
  • 5494 views

Hi guys,

I'm trying to Create a Link Field for a Many-to-Many Structure and have some issues.

Custom Object 1: Links to Lead ID and has a Product ID which is supposed to serve as link field for custom object 2. This custom object 1 is already approved.

Custom Object 2: This will link to Custom Object 1 using Product ID, but I'm not able to see custom object 1 in the link object drop down. Only options I can see are Person and Company.

Attached is the snapshot:

Am I missing something here? Or this is something that needs to be enabled from back-end by requesting Marketo support team?

Really appreciate any help on this as we are stuck atm and can't progress without this.

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Best answer by Kenny_Elkington

Ah, the problem is that you have your edge linked to Leads.  That's not a valid configuration.  Your edge needs to not have a link field in order to be a valid link object.

2 replies

Kenny_Elkington
Kenny_Elkington
New Participant
September 15, 2017

You won't be able to configure it that way.  You need to provision and approve the edge object and then select a link field to the edge object from the bridge and approve it, like this:

Lead <-(lead field) Bridge (custom object field) ->Edge

A
Anonymous
September 18, 2017

Thanks Josh and Kenny for the reply.

I'm actually following the marketo docs and the Custom Object (Bridge) I want to tie is already in approved state.

See Custom Object 1:

I expected to see this custom object in the 'Link Object" drop down list and but can't see it when mapping the Edge object (as Kenny mentioned).

Kenny_Elkington
Kenny_ElkingtonAccepted solution
New Participant
September 18, 2017

Ah, the problem is that you have your edge linked to Leads.  That's not a valid configuration.  Your edge needs to not have a link field in order to be a valid link object.

Josh_Hill13
Josh_Hill13
New Participant
September 15, 2017

What does docs.marketo.com say?

Isn't this the point - you tie the Object to the Person or Company object? If you could tie it to another Custom Object, it would have to be fully approved, right?

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