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September 2, 2015
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Custom unsubscribe email footers in Admin ?

  • September 2, 2015
  • 2 replies
  • 7986 views

Hi all,

We have 2 types of templates - HTML, promotional templates that are center-aligned for the most part and text, sales-rep-y looking ones that are plain text and left aligned. We have multiple unique designs of each.

Without adding the Unsubscribe link to the footer in every single template as a mkt_editable element, is there a way to have two versions of the Unsubscribe footer in the Admin section that we could use depending on the type of template?

Thanks!

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Best answer by Dan_Stevens_

We have several email templates with different layouts.  Using snippets is the only scalable approach we've found within Marketo - especially since we have 23 country workspaces which share the same templates and require localized/translated footer content.  This is also very convenient when we have to make a change that will affect many existing/future emails (like the "year").  We also use the system "{{system.unsubscribeLink}}" token for our common unsubscribe link in every one of our snippets.

Here's what every footer looks like in our template:

When creating an email based on the template, all a user has to do is simply click on the editable region and select "Replace with Snippet":

This brings up the "Replace with Snippet" selector where all one has to do is select a local, compliant footer snippet to use.  We use the same approach for our social media toolbar:

Which results in the red text being replaced with the appropriate snippet:

This might be helpful for you as well, @Malik Zafar. Here's a footer with tokens included:

UPDATE: We now use a single, dynamic email footer snippet in all of our emails (instead of individual country snippets), that serves up the localized footer based on a country segmentation:

2 replies

Dan_Stevens_
Dan_Stevens_Accepted solution
New Participant
September 2, 2015

We have several email templates with different layouts.  Using snippets is the only scalable approach we've found within Marketo - especially since we have 23 country workspaces which share the same templates and require localized/translated footer content.  This is also very convenient when we have to make a change that will affect many existing/future emails (like the "year").  We also use the system "{{system.unsubscribeLink}}" token for our common unsubscribe link in every one of our snippets.

Here's what every footer looks like in our template:

When creating an email based on the template, all a user has to do is simply click on the editable region and select "Replace with Snippet":

This brings up the "Replace with Snippet" selector where all one has to do is select a local, compliant footer snippet to use.  We use the same approach for our social media toolbar:

Which results in the red text being replaced with the appropriate snippet:

This might be helpful for you as well, @Malik Zafar. Here's a footer with tokens included:

UPDATE: We now use a single, dynamic email footer snippet in all of our emails (instead of individual country snippets), that serves up the localized footer based on a country segmentation:

Mikes_Jones
New Participant
September 3, 2015

Thanks again @Dan Stevens​, love learning new tips and tricks in Marketo - this is super helpful info.

Josh_Hill13
New Participant
September 2, 2015

If you use the {{system.unsubscribeLink}} token you can do this because it will override the existing default Admin version of the footer.

You could also do this with a Snippet.

September 2, 2015

Good idea, I'll use the token. Thanks!