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Yash-3
New Participant
October 14, 2020
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De-duplicate by Email Address

  • October 14, 2020
  • 1 reply
  • 2480 views

I have a list that I need to make an email blast. When I performed a lookup with the database based on email address field I found there are few duplicates for few contacts, meaning the same contact exists in the database more than once. Will need to make an email blast by tomorrow so hoping for a quick solution here. What do you think might be the best approach:

1. Merging those duplicate contacts

2. Adding the logic within the smart campaign so that system won't send email more than once to the same contact.

I am not sure about how to implement this but this was on top of my head.

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Best answer by SanfordWhiteman

For the same Send Email step, in the same Batch Smart Campaign run, Marketo will automatically not send the email more than once to the same email address.

1 reply

SanfordWhiteman
SanfordWhitemanAccepted solution
New Participant
October 14, 2020

For the same Send Email step, in the same Batch Smart Campaign run, Marketo will automatically not send the email more than once to the same email address.

    Y
    Yash-3Author
    New Participant
    October 14, 2020

    @sanfordwhiteman as always, thanks so much for your quick and thorough response!

    You have been so good to the whole community, keep rocking!

    SanfordWhiteman
    SanfordWhiteman
    New Participant
    October 14, 2020

    🎸‼️🙂

     

     

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