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A
Anonymous
July 11, 2014
Duplicate

De-Duplicate email while execution

  • July 11, 2014
  • 3 replies
  • 1545 views
Hi,

Wondering if someone has a database with thousands of duplicate emails (sometimes, intentional) and do not want to merge them (of course not mannually) but when having an email blast, can Marketo just send one email to the duplicate email addresses? Currently it sends 2 if one is lead and one is contact! 

It would help! or is there any way already?

Thanks,
Syed

    3 replies

    K
    kh-lschutte
    New Participant
    February 7, 2020
    No text available
    A
    Anonymous
    July 14, 2014
    The engagement program will not allow two leads with the same email address to enter the program, and there is another de-dupe at the Stream level.   If you are seeing this issue in the engagement program, this is a bug.  Could you please contact support?
    Jason_Scott
    Jason_Scott
    New Participant
    July 11, 2014
    I was under the impression Marketo only sent one email if there was dups.  You're saying if I have a dup and one is a contact and one is a lead it will send twice?
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