Investigating
Deep Dives: Order Bullets Logically, Not Alphabetically
I often direct my team to the Deep Dive help articles since they includes a comprehensive listing of articles associated with a common topic. Unfortunately the listing of bullets is presented alphabetically instead of logically. For example, look at the the Engagement Programs Deep Dive (http://community.marketo.com/MarketoDeepDive?id=kA5500000008QlPCAU). As someone who is not yet familiar with the functionality, it would seem obvious to present this listing in a step-by-step approach rather than jumping around from link to link. In this example, "Add Content to a Stream" should not be the first bullet (I haven't even created a stream yet). Instead, the list could be arranged as follows:
- Create an Engagement Program
- Create a New Smart Campaign
- Add Content to a Stream
- Add Leads to an Engagement Program
- Enable Communications Limits
- etc.