Default "Not You" link not working correctly | Community
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Craig_Boren
Level 2
Nov 14, 2019 7:11 PM UTC
Solved

Default "Not You" link not working correctly

Default "Not You" link is not working correctly on a Marketo landing page with a Marketo form on it. Am using Chrome on a Windows machine. The "Not You" link is clicked, but nothing happens.

https://go.ivanti.com/Webinar-Patch-The-Data-Center.html

Any help would be appreciated!

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SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
Nov 14, 2019 7:57 PM UTC

Because you have an ad tracking library trying to get smart and wrap all click events. The link itself is fine, it's being hijacked by other code.

The things this library is doing with native DOM events and errors are just... incredibly audacious.

7 replies

SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
Nov 14, 2019 7:57 PM UTC

Because you have an ad tracking library trying to get smart and wrap all click events. The link itself is fine, it's being hijacked by other code.

The things this library is doing with native DOM events and errors are just... incredibly audacious.

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Craig_Boren
Level 2
Nov 14, 2019 8:01 PM UTC

Thanks Sanford! Which ad tracking library would you be referring to?

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SanfordWhiteman
Level 10
Nov 14, 2019 8:06 PM UTC

AdRoll.

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