Deleted lead reenters database - does Marketo remember? | Community
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A
Anonymous
March 9, 2017
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Deleted lead reenters database - does Marketo remember?

  • March 9, 2017
  • 1 reply
  • 2658 views

Hi - looking to find info on what Marketo remembers of a deleted lead if they re-enter the database? I know unsubscribe would still be remembered - are any other fields 'remembered'? i.e. previous hard bounces, blacklist, etc? Where can I find this info?

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Best answer by Dan_Stevens_

Marketo does not remember this. Which is why deleted leads will often reappear due to activity/updates in CRM (deletions should be done in both).

1 reply

Dan_Stevens_
Dan_Stevens_Accepted solution
New Participant
March 9, 2017

Marketo does not remember this. Which is why deleted leads will often reappear due to activity/updates in CRM (deletions should be done in both).

A
Anonymous
March 10, 2017

Hi - so does it only remember unsubscribes? Or not even those? I read somewhere else it remembers unsubscribes. Is there any documentation on this anywhere?

Dan_Stevens_
Dan_Stevens_
New Participant
March 10, 2017

Yes, it remembers unsubscribes.  See Durable Unsubscribe

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