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Itay_Billet4
Itay_Billet4
New Participant
July 16, 2018
Solved

Delivery rate is 100% on RCE

  • July 16, 2018
  • 1 reply
  • 2541 views

Hi All, we're trying to analyze our email delivery rate and we tried to see the results via the RCE. Seems like the "sent" and "delivered" are identical, although when running a regular email report we do see a lower delivery rate.

Any reason why it would be?

Thanks!

Itay

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Best answer by Itay_Billet4

Hi @Josh Hill​, I think I found the error - my filer was on "emails delivered" (and not on emails sent). I changed the filter and the results look more accurate.

1 reply

Josh_Hill13
Josh_Hill13
New Participant
July 16, 2018

RCE looks mostly at the Lead counts instead of email counts, so there are some subtle differences there. Perhaps @Mike Reynolds​ can shed more light onthis?

Maybe you deleted people who weren't delivered?

Itay_Billet4
Itay_Billet4AuthorAccepted solution
New Participant
July 23, 2018

Hi @Josh Hill​, I think I found the error - my filer was on "emails delivered" (and not on emails sent). I changed the filter and the results look more accurate.

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