Disable Open and Click Tracking Based on Location | Community
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Andrew_Holstei2
New Participant
October 19, 2021
New

Disable Open and Click Tracking Based on Location

  • October 19, 2021
  • 1 reply
  • 1123 views

We need to disable open and click tracking to comply with regulations in certain countries (such as Germany and Austria), but that currently has to be done for each email (open tracking) and each individual link within the email (link tracking). We would ideally be able to track or not track an open/click based on the country where that person resides, or if we have been given permission to track that by the user.

1 reply

Zoe_Forman
Community Manager
December 21, 2023

@andrew_holstei2  Are you looking to disable tracking for reporting? As you could hide Austria and Germany in the reports via Smart List so they wont be visible in the reports.
If the person has given consent under GDPR what is your reason to not track these locations?
Looking to understand your need here.