Do Invite New User emails expire?

Forum|Forum|9 years ago
November 2, 2016
2 replies
4113 views

Does the Invite New User email/link expire if the user doesn't click on the link below to complete their registration? If so, how long do they have until it expires?

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Best answer by Noah_Lohr

I just found out from a Marketo tech support engineer that it does expire after 3 days.

Jessica - When it does expire, I do the same thing. Delete and reinvite.

Jessica_Kao3

New Participant

I thought it was 4 hours but maybe I am remember incorrectly. Also, if the invitation has expired, I could never figure out how to resend the invite. I deleted and then reinvited them. If there is a better way, would love to know.

Noah_LohrAuthorAccepted solution

New Participant

I just found out from a Marketo tech support engineer that it does expire after 3 days.

Jessica - When it does expire, I do the same thing. Delete and reinvite.

A

Anonymous

You can also edit the URL expiration for the new user link / invite. Go to Admin > Security > Login Settings and select "Edit URL Expiration" towards the top. I set ours to expire after 10 days in case someone is on vacation, out sick, etc..