Does Marketo auto trim imported lists? | Community
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A
Anonymous
February 27, 2017
Solved

Does Marketo auto trim imported lists?

  • February 27, 2017
  • 1 reply
  • 2562 views

I noticed something very odd happening with my (non) smart lists when I import a CSV. I started with ~18k rows in a CSV, and after I imported this into a non-smart list the number of leads I get in Marketo is correct. After a few min I checked back at the list and now it's suddenly ~17k leads, then after about 5min it's down to ~14k. Does anyone know what's causing this? Is Marketo automatically trimming the list for some unknown reason? If it is, what leads are getting trimmed?

Thanks.

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Best answer by Dory_Viscoglio

This is strange for imported leads to be removed from a list that you've created. A couple of ideas... There would need to be a smart campaign removing them, or something is happening maybe within your CRM.

  • Do you have anything running for duplicate removal?
  • Have you tried running a smart list "was added to/removed from YOUR LIST" and then looked at the activity logs to see if there was a smart campaign removing them from the list?

1 reply

Dory_Viscoglio
Dory_ViscoglioAccepted solution
New Participant
February 27, 2017

This is strange for imported leads to be removed from a list that you've created. A couple of ideas... There would need to be a smart campaign removing them, or something is happening maybe within your CRM.

  • Do you have anything running for duplicate removal?
  • Have you tried running a smart list "was added to/removed from YOUR LIST" and then looked at the activity logs to see if there was a smart campaign removing them from the list?
A
Anonymous
February 27, 2017

Hi Dory

I created a smart list to check for "was removed from list" but found none.

I didn't run anything for duplicate removal myself but it could be automatic, or set up by a colleague. How would I check if something like that is running in the background?

Thanks.

Dory_Viscoglio
Dory_Viscoglio
New Participant
February 27, 2017

It likely wouldn't be in Marketo.. maybe in your CRM? But the list shouldn't get smaller on its own based on anything that Marketo is doing natively.

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