Does Marketo track Redirects to External Pages? | Community
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A
Anonymous
November 3, 2015
Solved

Does Marketo track Redirects to External Pages?

  • November 3, 2015
  • 1 reply
  • 2511 views

Hi Community,

We have set up a landing page in Marketo that redirects to an external landing page, an article that our company is featured on.

We basicaly want to be able to see how many people have viewed this landing page, and we also want to potentially create triggered campaigns based off of this action.

So far, it seems that Marketo does not pick up whether a person visits our Marketo landing page.

Firstly, is it true that Marketo does not track visits to landing pages that are built in Marketo and that redirect to an external page? If so, then secondly, is there a workaround?

Hoi

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Best answer by JohnCl9

Hi Hoi,

The munchkin code on Marketo pages can't log a Visits Webpage Activity if the page/code doesn't fully load.  Redirects don't allow the page to fully load, so a workaround would be to have the page fully load, but use a script that will redirect the page after 5 or 6 seconds.  This allows the visit to be logged, while still redirecting the lead automatically.

John

1 reply

J
JohnCl9Accepted solution
Employee
November 3, 2015

Hi Hoi,

The munchkin code on Marketo pages can't log a Visits Webpage Activity if the page/code doesn't fully load.  Redirects don't allow the page to fully load, so a workaround would be to have the page fully load, but use a script that will redirect the page after 5 or 6 seconds.  This allows the visit to be logged, while still redirecting the lead automatically.

John

A
Anonymous
November 3, 2015

Thanks, John. Super helpful.

I don't have much coding experience, at least not when it comes to redirect scripts. Do you have a script I could look at by any chance?

Hoi

J
JohnCl9
Employee
November 3, 2015

I'm sorry, I don't.  We don't keep samples on hand, but I googled "redirect script" and came up with a few hits, and I'd bet some of our other users here in the community could assist.  @Sanford Whiteman​, any suggestions here?

John

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