Skip to main content
Jose_Rafael_Par
New Participant
March 25, 2016
New

Don't count email clicks that occur before or a few seconds after email delivery

  • March 25, 2016
  • 2 replies
  • 1832 views

I've been having a lot of problems lately with email probes auto-clicking links in my emails. The community has suggested some solutions, like filtering on web page visits, but the munchkin tracking code doesn't run 100% of the time.

I think a better solution would be if Marketo, at a system level, provided an option where we could ignore email clicks that happen either before an email is delivered, or within 30 seconds of delivery being reported. That way, I can continue using "clicks email" triggers and not have to worry about additional filters or flow steps to account for probes.

Thanks!

2 replies

New Participant
February 6, 2020
No text available
SanfordWhiteman
Level 10
March 25, 2016

Sorry, downvoted.  This is not how you keep deep link scanning from affecting your analytics.  I've described the solution several times here; you could set up an alternate tracking server while you're waiting for Marketo to change its implementation.