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williamcerdelli
New Participant
November 3, 2022
Question

Dynamic chat link to other dialogues

  • November 3, 2022
  • 1 reply
  • 2775 views

I wanted to know whether it is possible to link to other dialogues when the user acts in a certain way. 

For example, if the user wants to purchase a type of product, send him to the dialogue built for that product. I cannot seem to find any option to link to other dialogues

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1 reply

Darshil_Shah1
Darshil_Shah1
Community Manager
November 3, 2022

I don't think you can request/call other dialogue flows from a dialogue just yet. You'd need to create the product-specific flow in your original dialogue itself.

 

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williamcerdelliAuthor
New Participant
November 3, 2022

Do you have any suggestion on how to implement this, instead of having very deep and hard to handle trees. I was thinking send link to the product page and have a trigger there for another dialogue to start

Darshil_Shah1
Darshil_Shah1
Community Manager
November 3, 2022

Yes, I think that'd be the way to go! You can also use a goal card in your chat dialogue to log the milestone activity when a person reaches the point where-in they're presented with the link to navigate to the respective product-specific page.

 

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