Dynamic Chat - "Stream cannot have disconnected paths."

Question

I built a dialogue for Dynamic Chat and upon publishing, I receive this error: "Stream cannot have disconnected paths."

Usually, when I receive this error, Dynamic Chat will highlight what path is causing the error, but this particular instance is not throwing me any visual aid.

I have tested the flow via the built-in Dynamic Chat preview tool and it's working flawlessly. I've used the magic wand to organize my cards and I have double checked every single path in my dialogue (AFAIK!). I don't see any disconnected paths in my dynamic chat stream. Has anyone run into this problem? Is there something I am missing?

Darshil_Shah1 · Accepted Answer

Interesting, and yes, if you don't have any disconnected paths, e.g., a card just lying there without being connected to your main chat flow, then you'd see this error; however, if you don't have any cards disconnected from your main chat flow, then you shouldn't see this error! Also, did you check your canvas by zooming out a bit in case there's a card a little far from the main dialogue branch that you might not be seeing if you're zoomed in?

Frank_Geldof1 · Answer

I encountered a similar issue. Despite using tools like the magic wand and adjusting zoom, the error persisted. A simple page refresh revealed broken links on the canvas. Once I connected the links and published, the error disappeared.
Consider trying this solution.

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded