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April 17, 2015
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Dynamics CRM Integration

  • April 17, 2015
  • 11 replies
  • 6107 views
After reading through a lot of the discussions, it looks like we're not the only ones that are disappointed in the resources (lack there of) for Dynamics CRM as compared to SFDC. Also, feeling a bit frustured as we were told both integrations had the same features. With that, is there a Dynamics/Marketo user group out there? I would love to connect with other users and see how they're making their integration work. 
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Best answer by

I'd love to start a MS Dynamics MUG if anyone is interested! To see what it entails, please read Virtual User Group Leader Responsibilities & Benefits

11 replies

December 22, 2015

Would also love to join if this is still on the horizon. We attempted a Marketo Dynamics integration earlier this year with little luck and are on the hook to do it again for February of 2016. I'm going to need all the support I can get!

December 10, 2015

I would join. We have integration on the road map in 2016.

December 9, 2015

Another Dynamics user here working to integrate Marketo, did the user group get setup?  Would be interested in chatting with other folks as well.

December 9, 2015

Hi Todd

No one has offered to lead so we do not have a group yet! I'll post here if we get a leader!

Liz

December 9, 2015

I can do it temporarily until we find a willing customer to manage it, if you're ok with that.

November 24, 2015

Hi @Dan Stevens Travis Prebble Meahgan PearSai PKristin Haynes Rich LymanTimothy Cerato

@Jeff Hild 

If anyone is interested in becoming the leader of this group, I'd love to start it! Fill out the Marketo User Group Leader Application​ if interested.

Liz

Dan_Stevens_
New Participant
August 7, 2015

Microsoft is a strategic partner of Marketo (and Microsoft has deployed Marketo in some key business units - including Office365).  Believe me, Marketo has a huge vested interest to see us Microsoft customers through to success.  I know it gets frustrating in the community when many members use "SFDC" as the generic term for CRM - as not everyone uses SFDC.   Marketo has made some significant strides in their support for MS Dynamics (we're on Dynamics 2015 Online).  While we're still waiting to test the asynchronous plug-in in our environment (since we had to disable it on the Opportunity entity due to significant performance issues), I can tell you that Marketo has dedicated staff/engineers working on improving the integration/features between the two platforms.  In fact, our Marketo consultant is focused on the Dynamics platform which has been a huge value for us.  I agree - it would be great to have a dedicated area where us Dynamics customers can collaborate, share best practices, and discuss challenges/issues within the community.

August 7, 2015

I would agree Dan - our support is working very hard to help in situations for us as well. It'll get there!

Accepted solution
November 9, 2015

I'd love to start a MS Dynamics MUG if anyone is interested! To see what it entails, please read Virtual User Group Leader Responsibilities & Benefits

August 1, 2015

Hi,

After looking at the above comments, I'm bit curious to know the specific issues with Dynamics CRM in comparison with Salesforce. Could you please share some details?

Thanks,

Rakesh

About me: I'm a product manager for a data integration platform. I'm also an active user & reviewer of Marketing automation & CRM apps. Here, I'm just trying to learn from you guys.

August 7, 2015

Hi Sai,

There are functionality differences such as the Best Best feature and some other features that are supported by Salesforce and not Dynamics. Also the support and training materials are limited.

July 31, 2015

We are also a little disappointed in the capabilities and special circumstances that we have to go through being a Microsoft CRM user. We'd love to join a group for those users to learn tricks and best practices.

July 24, 2015

We are just starting the integration with hosted CRM 2015 and are hoping that Marketo will step up with the CRM integration.  Travis, is the tool that you have developed something that you would be willing to share?

Rich

June 24, 2015

Another Dynamics user here! We're in the process of implementing Marketo now. No major hiccups so far, but it would definitely be nice to have a user group.

April 17, 2015
Hi Jeff, 

That's great to hear about the possibility of a virtual user group - I agree it would be nice to talk to others about troubleshooting! 
May 19, 2015

Count my team among the few rocking a Marketo/Dynamics environment (on premises Dynamics, at that). We also suggested to our account rep that the Community have a dedicated Dynamics group. Here's hoping it gets traction.

We've been doing a lot of work to help Marketo clean up bugs with their Dynamics integration, going so far as to create our own Marketo/Dynamics data integrity tool in house to sample for synchronization issues. Things are getting better as a result, but there's a long way to go.

May 20, 2015

Hi Travis - well reach out to me anytime...we're in the same boat, trying to create new processes and help for the integration!