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Nana_Apost
New Participant
June 8, 2022
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Edit recipient on Form auto-response

  • June 8, 2022
  • 1 reply
  • 1224 views

Hello! I'm setting up a new form to collect referrals from partnering agencies, which includes 2 distinct email fields (one for the referer and one for the referral). However, when I enable a thank you auto-response it's sent to the referral email, instead of the referer's which is the goal. Does anyone know how to go about selecting which email should receive the auto-response? Thanks!

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Best answer by SanfordWhiteman

A Send Email flow step always goes to the person who qualified for the Smart Campaign, period.

 

If you want to send to someone else, you can use Send Alert.

 

Set Send To to None. Then set To Other Emails to one or more static values or tokens (comma-separated).

1 reply

SanfordWhiteman
SanfordWhitemanAccepted solution
New Participant
June 8, 2022

A Send Email flow step always goes to the person who qualified for the Smart Campaign, period.

 

If you want to send to someone else, you can use Send Alert.

 

Set Send To to None. Then set To Other Emails to one or more static values or tokens (comma-separated).

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