Edit Text Version without Affecting HTML | Community
Skip to main content
A
Anonymous
April 26, 2016
Solved

Edit Text Version without Affecting HTML

  • April 26, 2016
  • 2 replies
  • 2734 views

Our creative team provides the full HTML version of an email. Is there a way to edit the text version without the same edits occurring to the HTML version? Currently any edits I make to the text version also update the HTML version. However I want to create simplified, cleaner looking text versions of an email.

Thank you,

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Justin_Cooperm2

Changes to TEXT never apply to the HTML version. Please send me an email if you are having issues, I think it's just a misunderstanding about how things work.

It's likely because when you "save" an element, it will add the "root block element" to the HTML side if one isn't present. So, your HTML is probably not handling it correctly. You can change the "root block element" to none in the Admin > Email > Editor Settings dialog. See this as well: https://docs.marketo.com/display/DOCS/Using+the+Rich+Text+Editor

2 replies

A
Anonymous
October 19, 2016

Rudimentary question here: how do I even access the text version to edit it?

Justin_Cooperm2
Justin_Cooperm2
New Participant
October 19, 2016

http://docs.marketo.com/display/DOCS/Edit+the+Text+Version+of+an+Email

cjdst273
cjdst273
New Participant
October 31, 2016

Does the TEXT editor work for you in Firefox? It does not work for me (double-clicking the editor does not enable me to edit the text).

I had to work in Chrome in order to edit the TEXT version of the email.

Grégoire_Miche2
Grégoire_Miche2
New Participant
April 26, 2016

Hi Jordan,

You mean after having pasted some HTML code in the email?

@Justin Cooperman​, this is for you

-Greg

A
Anonymous
April 26, 2016

Greg, that's correct. After using "Replace HTML" and pasting my HTML into the section. When I view the text version I'd like to able to make changes without those same changes applying to the HTML version.

Justin_Cooperm2
Justin_Cooperm2Accepted solution
New Participant
April 26, 2016

Changes to TEXT never apply to the HTML version. Please send me an email if you are having issues, I think it's just a misunderstanding about how things work.

It's likely because when you "save" an element, it will add the "root block element" to the HTML side if one isn't present. So, your HTML is probably not handling it correctly. You can change the "root block element" to none in the Admin > Email > Editor Settings dialog. See this as well: https://docs.marketo.com/display/DOCS/Using+the+Rich+Text+Editor

Terms & ConditionsAccessibility statement

Loading footer...