Editor 2.0 - Editing HTML in RTE

Forum|Forum|9 years ago
July 28, 2016
1 reply
3101 views

We have a lot of predesigned emails which involve copying HTML into a blank template.

In the old editor I was then able to edit the content as if it was created in Marketo (just double clicking on the RTE box as always). For example, if I wanted to clone an email and change some text and swap the pictures, it was just like doing it for an email built from scratch in Marketo.

However in 2.0 it seems to not be possible - my entire email (text and images included) seems to be a single frozen block that can't be edited.

Is there a way to do this in 2.0?

Marketo

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

Best answer by Dory_Viscoglio

Hey Eitan, I'd review the template that you're using to ensure that there are mktEditable tags which make it so that you can edit a section.

Dory_ViscoglioAccepted solution

New Participant

Hey Eitan, I'd review the template that you're using to ensure that there are mktEditable tags which make it so that you can edit a section.

Eitan_Rapps1Author

New Participant

Hi Dory, thanks for the quick reply. How do I go about finding them and how do I add them if they're missing?

Eitan Rapps

Dory_Viscoglio

New Participant

Within the template (or HTML of the email that you're working on) you should be able to find tags that look like:

</div>

If you don't have any of these, then you won't be able to edit the email.

To add them, just add the class to the div and give it an id.

It's possible that your previous templates didn't use a unique ID (id field above), and if I recall correctly, this can cause issues in 2.0.

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded