Email activity retention changes - will engagement programs be affected? | Community
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Erica_Harris2
Level 3
Apr 9, 2020 3:25 PM UTC
Solved

Email activity retention changes - will engagement programs be affected?

Will Engagement Programs retain perpetually that someone has been sent a piece of content in the stream beyond 90 days? It would be a very unfortunate side effect of this policy if people start getting content repeated if they remain in a stream for longer than 90 days...

@matt_pergram  can you comment please?

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SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
Apr 9, 2020 6:39 PM UTC

You do not need to worry about this.  The "memory" of whether an asset has already been sent is a special exception to the retention period.

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SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
Apr 9, 2020 6:39 PM UTC

You do not need to worry about this.  The "memory" of whether an asset has already been sent is a special exception to the retention period.

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