Email batch program- How to see detailed information on the Dashboard? | Community
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Adrian_Cardelle
Level 2
Oct 16, 2019 1:54 PM UTC
Question

Email batch program- How to see detailed information on the Dashboard?

Hi everyone! I had a question about the performance dashboard on an email batch program. I see the summary where it shows engagement, opens, click to open etc. How can I see DETAILS on these items? For example, when sending an email through a smart campaign, one can always click on "Results" where it will then show "activity type" of "open email", "email delivered", "email bounced", etc.

I would like to know if this same thing is possible or can be achieved when using an email batch program to send emails. So far, the most I can do is hover over the summary and it shows me a small breakdown.

When I want a detailed breakdown of the actual email addresses like this.

 

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4 replies

Josh_Pickles
Level 5
Oct 17, 2019 6:42 PM UTC

No worries at all Adrian. 

Let me know if you need any help with these reports

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Adrian_Cardelle
Level 2
Oct 18, 2019 6:42 PM UTC

Thanks Josh! Will do! 

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Josh_Pickles
Level 5
Oct 16, 2019 7:04 PM UTC

Hi Adrian,

I think what you are after are two reports that you can create local to the Program.

Email Performance Report - Marketo Docs - Product Documentation 

Email Link Performance Report - Marketo Docs - Product Documentation 

Shout out if you have any further queries.

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Adrian_Cardelle
Level 2
Oct 17, 2019 1:22 PM UTC

Thank you Josh!  This was very helpful! I appreciate you taking the time to provide me with the links to the docs as well

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