Email bounce, then opened? | Community
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Joshenser
Level 2
September 4, 2024
Question

Email bounce, then opened?

Has anyone had any instances where an email has bounced, the status hasn't changed to delivered, but then has been marked as opened?

 

I am intrigued to know how this may be the case.

 

Thank you!

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1 reply

SanfordWhiteman
SanfordWhiteman
Level 10
September 4, 2024

A mailserver can choose to give a rejection response (5xx) while actually accepting and/or quarantining the email, and the email can eventually be released from quarantine and opened.

 

For example, our mailserver allows a message to be copied to a folder while telling the sender it was rejected:

 

 

 

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