Here's something I've never encountered before: I sent an email (via Email Program) nearly 20 minutes ago, and all campaign members (~1500) are stuck in the "Send Email" state. I've sent to larger lists than this with no problems before, so I'm wondering when I should start to worry that the campaign isn't processing correctly. Does it happen regularly for anyone else?
Wanted to update everyone on this issue. After contacting support, the solution was to not use a Smart List with as many filters as I had going on. Instead, it was recommended that I create Smart Campaigns that add people fitting the criteria I needed to a Static List. Although I've rarely encountered this problem, it could be avoided by using Smart Lists sparingly.
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