Email Click Results for week of 2/13 | Community
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brianmcgann
New Participant
February 21, 2023
Solved

Email Click Results for week of 2/13

  • February 21, 2023
  • 2 replies
  • 1431 views

Hello, I saw a dramatic decrease in click performance for marketing emails sent last week for 2 of our brands. One was down 40% on click-through rate and the other was down 51%. Open rates were in line with previous results. 

Wondering if other Marketo users saw a similar decline in results? 

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Best answer by Chandan1-2

Hi, Please refer this post: https://nation.marketo.com/t5/product-discussions/click-rate-amp-click-to-open-rate-decreased-overnight-in-mid-feb/m-p/333783#M188695

Also, please log a support case.

Thanks

2 replies

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Chandan1-2Accepted solution
New Participant
April 11, 2023

Hi, Please refer this post: https://nation.marketo.com/t5/product-discussions/click-rate-amp-click-to-open-rate-decreased-overnight-in-mid-feb/m-p/333783#M188695

Also, please log a support case.

Thanks

Chandan Singh
Danielle_Wong
Danielle_Wong
Community Manager
April 11, 2023

Do you have more exact send dates for the start of the decline? 

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