Email engagement | Community
Skip to main content
aglantz71
New Participant
October 4, 2021
Solved

Email engagement

  • October 4, 2021
  • 2 replies
  • 1878 views

Hi there.

What exactly is an email "engagement"? I'm interested in how many people took action. Is there an easy way to get that metric?

Thanks.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by LucasMachado

What do you mean by took action?

The engagement metric is a marketo score that takes into account opens, clicks, success and unsubs. Check it here for more information: https://experienceleague.adobe.com/docs/marketo/using/product-docs/email-marketing/drip-nurturing/reports-and-notifications/understanding-the-engagement-score.html 

2 replies

aglantz71
aglantz71Author
New Participant
October 5, 2021

Ah, it's an index. Got it. Thanks!

LucasMachado
LucasMachadoAccepted solution
New Participant
October 4, 2021

What do you mean by took action?

The engagement metric is a marketo score that takes into account opens, clicks, success and unsubs. Check it here for more information: https://experienceleague.adobe.com/docs/marketo/using/product-docs/email-marketing/drip-nurturing/reports-and-notifications/understanding-the-engagement-score.html