Email Error: Lines in text version that are longer than 1000 characters? | Community
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Gerard_Donnell4
Gerard_Donnell4
Level 9
Nov 16, 2017 9:28 AM UTC
Solved

Email Error: Lines in text version that are longer than 1000 characters?

Hi Guys,

Is anyone else receiving this message when approving emails.  It still allows me to approve them and send them but I cant seem to work out what the problem is.  When I look at the text version there is nothing that is jumping out as wrong or I don't see the line with 1000 characters.

Note: detected the following lines in text version that are longer than 1000 characters: line 24 and they are not fixed.

The email is now approved.

Thanks,

Gerard

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    Beth_MassuraAccepted solution
    Level 6
    Dec 28, 2017 5:22 PM UTC

    Hi, this support doc explains it: Email Error : Lines in the text version that are longer than 1000 characters

    View reply

    3 replies

    Tara_Dacci
    Tara_Dacci
    Level 3
    Dec 5, 2019 2:20 PM UTC

    If you check all of your links and none of them are over 1k, check your snippets next. Make sure the text version of each individual snippet is under 1k. characters with spaces Depending on how your text version is set up that could be the culprit. Mine has individual lines for every field because I am using dynamic content so adjusting my snippets fixed the issue for me. 

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    JDNelson1
    Community Manager
    Dec 28, 2017 6:08 PM UTC

    text-only versions will get ya sometimes.

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      Beth_MassuraAccepted solution
      Level 6
      Dec 28, 2017 5:22 PM UTC

      Hi, this support doc explains it: Email Error : Lines in the text version that are longer than 1000 characters

      Translate
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