Email header image not appearing in Outlook | Community
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Sarah_Parnell
Sarah_Parnell
Level 2
Jun 11, 2019 6:39 PM UTC
Question

Email header image not appearing in Outlook

Hi - the email header image is not appearing in Outlook and gmail. We have tested internally and externally as well. It looks fine on mobile and on outlook in Mac.

This line is supposed to be the image. It has a link associated to the image and if you click the line it will take you the right place.

 

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5 replies

Amit_Jain
Amit_Jain
Community Manager
Jun 11, 2019 6:51 PM UTC

Hi @Sarah Parnell‌

Can you post the actual HTML or the view as the web-page link of your email so that I can take a look on your code?

Regards,
Amit

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Sarah_Parnell
Sarah_ParnellAuthor
Level 2
Jun 11, 2019 7:00 PM UTC

Hi Amit - hope this helps! 

lp.n3results.com/index.php/email/emailWebview

Thanks! 

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Amit_Jain
Amit_Jain
Community Manager
Jun 11, 2019 7:09 PM UTC

I'm getting this . Can you post the HTML code here?

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