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July 15, 2016
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Email Import Format

  • July 15, 2016
  • 1 reply
  • 1905 views

Hi, I'm having an issue creating a new lead with an email format other than "user@example.com". I'm a relatively new admin and can't find settings to add a different format (e.g. user@example.us)

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Best answer by Jim_Thao7

you should be able to do this.  if not, it's a bug.

however, it would be nice to know if you're typing this in or if you copied it from somewhere else because there may be some hidden characters if you copied it over.

1 reply

Josh_Hill13
New Participant
July 15, 2016

huh? what's the screenshot?

where are you creating the lead?

July 15, 2016

Attempting to create the lead from Leads>New>New Lead

Thanks!

Jim_Thao7
Jim_Thao7Accepted solution
New Participant
July 15, 2016

you should be able to do this.  if not, it's a bug.

however, it would be nice to know if you're typing this in or if you copied it from somewhere else because there may be some hidden characters if you copied it over.