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Nabila_Urbano
Nabila_Urbano
Level 2
May 3, 2023
Solved

Email Links giving 404

Anybody having this issue? All our emails are now linking to 404 page!

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    Darshil_Shah1
    Darshil_Shah1Accepted solution
    Community Manager
    May 3, 2023

    You can just uncheck the Track Link checkbox in the Edit Link dialog. Check out the product doc that discusses the same here.

     

    Additionally, check the Marketo Engage status page to track this issue. You can also subscribe to the issue and get notified about any updates to its status.

     

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    29 replies

    cierac
    Level 2
    May 3, 2023

    I am as well!

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    Darshil_Shah1
    Darshil_Shah1
    Community Manager
    May 3, 2023

    Just posting an update that the status of this issue has been marked as Resolved by Adobe and I no longer see the tracked links getting redirected to a 404 page (I tested this for instance housed in the SJ pod). Check the status update here.

     

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    MarshaVa
    Level 1
    July 11, 2023

    That is not correct. We just had this issue today and it is very frustrating.

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    KristieDo
    Level 1
    May 3, 2023

    Right there with you. 😫

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    CrissyWi
    Level 1
    May 3, 2023

    I'm having this issue too, is there a solution yet? 

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    markvangils
    markvangils
    Level 1
    May 3, 2023

    We also have this problem. Let's hope it will be fixed soon. 

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    TheMichaelKopp
    TheMichaelKopp
    Level 2
    May 3, 2023

    Yes, we have the issue too. Links are not being redirected and we get a 404.

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    Past the point of no return.
    LCENTENO
    Level 3
    May 3, 2023

    Apparently, Marketo experienced an outage in their data center. So, we have to play the waiting game until they fix the problem.

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    sbarro2023
    Level 1
    May 3, 2023

    We are too. I don't see it on the system status page though.

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    Dan_Askin
    Dan_Askin
    Level 4
    May 3, 2023

    Us, too. It's been a very frustrating couple of months with various outages and issues impacting our business.

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    Heather_Rowe
    Heather_Rowe
    Level 1
    May 3, 2023

    We are getting it too.

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    Danielle_Wong
    Danielle_Wong
    Community Manager
    May 3, 2023

    Support said: 

     

    This is an ongoing issue which is already identified by our engineering and our engineering team is currently working on the same with priority to fix it at the earliest.

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    Valentine_Faes
    Valentine_Faes
    Level 2
    May 3, 2023

    YEs i do!! i opened a ticket

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