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Taylor_McCarty
New Participant
March 28, 2019
Solved

Email Script Token Help

  • March 28, 2019
  • 1 reply
  • 2469 views

So I am trying to make a robust email script that will end up displaying a sales rep signature. The reason for the script is we can and often have leads owned by one rep but the opportunity owned by another. So I want to do something that will look to see if an opportunity exists, if it does then display the opportunity owner details. Otherwise display the lead owner details. I have some of this code logic copied from another script that an developer created for us. My question is, how can I post the reps name, email, and phone number on seperate lines in the email? is this even possible? Any help is appreciated, thanks!

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Best answer by SanfordWhiteman

When you hide your code it's next to impossible to give accurate help.

The short answer is yes, you can absolutely output multiple lines from Velocity. Insert a <br> as you would in any email (or leave the regular line break if it's text-only).

1 reply

SanfordWhiteman
SanfordWhitemanAccepted solution
New Participant
March 28, 2019

When you hide your code it's next to impossible to give accurate help.

The short answer is yes, you can absolutely output multiple lines from Velocity. Insert a <br> as you would in any email (or leave the regular line break if it's text-only).

Taylor_McCarty
New Participant
March 29, 2019

Not hiding code, just don't have much created yet to show. But this is what I was looking for, so thanks!