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Adam_Vavrek1
Adam_Vavrek1
New Participant
March 16, 2015
Solved

Email Sent to Spam

  • March 16, 2015
  • 3 replies
  • 1873 views
Hi everyone,

I would like to investigate why my email sent from Marketo was put into Spam. Does anyone know where I can find more information about what could have caused this?
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Best answer by Josh_Hill13
You can do a couple of things:
  • find people with bounces and add Bounced Reason to the list view.
  • Get the email deliverability pack (250ok.com) and have it tell you more about inbox percentages, etc.

3 replies

Adam_Vavrek1
Adam_Vavrek1Author
New Participant
March 16, 2015
Hi Tara, yes it is. Marketo Support was very helpful with that.

Josh, thanks for the referral. Are you familiar with their pricing structure?
Josh_Hill13
Josh_Hill13Accepted solution
New Participant
March 16, 2015
You can do a couple of things:
  • find people with bounces and add Bounced Reason to the list view.
  • Get the email deliverability pack (250ok.com) and have it tell you more about inbox percentages, etc.
Tara_Petre
Tara_Petre
New Participant
March 16, 2015
I'm sure you've already checked, but is your SPF & DKIM set up properly?
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