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Anonymous
July 1, 2014
Question

email suspended and marketing suspended

  • July 1, 2014
  • 3 replies
  • 5976 views
can someone please let me know what is the diferrence between email suspended and  marketing suspended fields?

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3 replies

Dory_Viscoglio
Dory_Viscoglio
New Participant
July 2, 2014
Also, with Email Suspend, even after the 24 hour hold expires, it will still say true in the field. Just know that it doesn't necessarily mean that they are currently suspended.
    R
    RBlackwell
    New Participant
    January 18, 2024

    Very helpful to know! Thank you.

    Michelle_Tizian
    Michelle_Tizian
    New Participant
    July 2, 2014
    Marketing Suspend = you can change the status for a record so a lead can receive or not receive emails.
    Email Suspend = As Justin mentioned above. But you also can't change the status yourself.  
    Justin_Cooperm2
    Justin_Cooperm2
    New Participant
    July 1, 2014
    Email suspended is temporary and occurs due to a bounce that may not be a fatal error. That suspension lasts 24 hours.

    Marketing suspended means that no emails will go out to that person moving forward at all, until that status changes. 
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