email suspended and marketing suspended | Community
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Anonymous
July 1, 2014
Question

email suspended and marketing suspended

can someone please let me know what is the diferrence between email suspended and  marketing suspended fields?

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4 replies

Dory_Viscoglio
Dory_Viscoglio
Level 10
July 2, 2014
Also, with Email Suspend, even after the 24 hour hold expires, it will still say true in the field. Just know that it doesn't necessarily mean that they are currently suspended.
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    RBlackwell
    Level 2
    January 18, 2024

    Very helpful to know! Thank you.

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    Michelle_Tizian
    Michelle_Tizian
    Level 10
    July 2, 2014
    Marketing Suspend = you can change the status for a record so a lead can receive or not receive emails.
    Email Suspend = As Justin mentioned above. But you also can't change the status yourself.  
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    Justin_Cooperm2
    Justin_Cooperm2
    Level 10
    July 1, 2014
    Email suspended is temporary and occurs due to a bounce that may not be a fatal error. That suspension lasts 24 hours.

    Marketing suspended means that no emails will go out to that person moving forward at all, until that status changes. 
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