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April 13, 2016
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Email template giving error

  • April 13, 2016
  • 1 reply
  • 1313 views

Hi, I am building a email template in sandbox, but I keep getting the following error hence unable to approve the template. Even after removing all images/content from the email, it still gives the same error message? Anyone knows why it is so and how to resolve it? (There are no tokens being used in content)

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Best answer by Grégoire_Miche2

The string {{ literal }} is inserted somewhere in the email and is not correctly formatted. The notation {{token}} is reserved by Marketo to insert personalization information from the database, and it should always have the form of {{my.token}}, {{lead.field}}, {{system.token}}, etc...

Just search for the literal thing and modify it.

-Greg

1 reply

Grégoire_Miche2
Grégoire_Miche2Accepted solution
New Participant
April 13, 2016

The string {{ literal }} is inserted somewhere in the email and is not correctly formatted. The notation {{token}} is reserved by Marketo to insert personalization information from the database, and it should always have the form of {{my.token}}, {{lead.field}}, {{system.token}}, etc...

Just search for the literal thing and modify it.

-Greg