Hi All,
If I have an Engagement Program with 4 emails, scheduled on the cadence to be sent every day. I already received email 3, email 1 is scheduled for tomorrow, which email will I receive today? 2 or 4?
Email 1 - Scheduled for tomorrow
Email 2
Email 3 - Received
Email 4
Thanks!
Macarena,
Engagement program streams will always send the topmost unsent email first. So if the stream has already sent out Email 3 and Email 1 is only available tomorrow, then Email 2 will be sent next. Tomorrow, Email 1 will be sent since it is only available tomorrow, followed by Email 4 the following day.
Make a note that engagement streams will only send out the same email once if it is sent from the stream. If a person is sent Email 3 from a smart campaign or email send, they will again receive Email 3 from a stream, but only once in the stream.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.