Engagement Program - Why didn't the email send? | Community
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Kelsey_Soskel
New Participant
September 2, 2020
Question

Engagement Program - Why didn't the email send?

  • September 2, 2020
  • 2 replies
  • 1724 views

Hi there,

 

I set my engagement program and i'm seeing that leads are being funneled into the program, yet they are not receiving any emails. 

I double checked that my program is turned on and the program was casted more than 25 hours ago.. and reason why emails aren't being sent? 

 

(I also confirmed that communication limits have not been met)

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2 replies

Employee
September 3, 2020

Hi,

 

Please check if content is activate or not? 

Also, please share the screenshots of your setup and streams. 

 

Regards,

Abhinav

Amy_Goldfine
New Participant
September 2, 2020

 Hi Kelsey, can you provide some more context of how your Engagement program is set up? Screenshots of your Engagement program would be helpful.

Amy GoldfineMarketo Champion & Adobe Community Advisor